Legal & Privacy

This page explains the terms, privacy practices, and legal notices for Bobo and The Fox. By using our website and placing an order, you agree to the policies below.

1. Terms of Service

Bobo and The Fox is a Lisbon-based boutique store. All products are subject to availability. We reserve the right to refuse service, cancel orders, or update pricing at any time. By placing an order, you confirm you are over 18 and that your payment details are valid and correct.

2. Privacy Policy

We respect your privacy. When you shop with us, we collect certain personal data (name, email, shipping address, payment details) to process your order and provide customer support.

We do not sell or rent your information to third parties. Data is shared only with trusted partners such as payment processors, delivery providers (including Uber Delivery in Lisbon), and Shopify as our e-commerce platform.

• 💳 Payments are processed securely through Shopify Payments or third-party gateways.

• 🚚 Delivery information is shared with carriers (e.g. Uber Delivery, national couriers).

• 📧 Email addresses may be used for order updates and, with consent, newsletters.

You may request a copy, correction, or deletion of your personal data at any time by emailing support@boboandthefox.com.

3. Cookies

Our website uses cookies for essential functionality (shopping cart, checkout) and analytics (to improve user experience). You can adjust cookie settings in your browser at any time.

4. Returns & Refunds

Please see our dedicated Returns & Exchanges page for detailed policy. In summary, items may be returned within 14 days in unused condition. Refunds are processed via the original payment method.

5. Liability Disclaimer

All products should be used responsibly. Bobo and The Fox is not liable for misuse of products, incidental damage, or issues outside our reasonable control (such as delivery delays caused by carriers).

6. Governing Law

These terms are governed by Portuguese law. Any disputes shall be resolved in the courts of Lisbon, Portugal.

7. Contact Us

If you have any questions about our Legal & Privacy policy, please reach out:

• Email: support@boboandthefox.com